How BetMica Protects Your Data

What we collect and when

Data collection at BetMica happens in stages, not all at once. At registration we ask for the basics: name, date of birth, email, country of residence and a password. That's enough to open an account and browse the lobby. It is not enough to withdraw.

Before your first withdrawal, or sooner if our risk checks flag an account, we ask for identity verification. This typically means a government-issued ID (passport or driving licence), a proof-of-address document such as a recent utility bill or bank statement, and, for card deposits, confirmation that the card belongs to you. For cryptocurrency payments made via Bitcoin, Ethereum, Tether (USDT) or Litecoin, we may ask for wallet ownership confirmation rather than banking details. This is standard practice across UK-facing online casinos and exists to prevent fraud, underage play and money laundering, not to inconvenience genuine players.

• Account data: name, date of birth, email, country, chosen currency
• Verification data: ID document, proof of address, payment ownership checks
• Transaction data: deposit and withdrawal amounts, payment method, timestamps
• Gameplay data: games played, stakes, session length, device type
• Support data: live chat transcripts and emails when you contact our team
• Technical data: IP address, browser type and cookies used for security and site performance

Why payments require extra checks

Card payments via Visa and Mastercard are checked against the name on the account to stop stolen or misused cards reaching our cashier. Bank Transfer withdrawals are matched to an account in your name for the same reason. Crypto transactions are pseudonymous on the blockchain itself, but we still log wallet addresses tied to your BetMica account so that withdrawals return to a verified destination rather than a third party. None of this data is used for anything beyond processing your transaction, meeting regulatory obligations and resolving disputes if a payment goes wrong.

How we secure it

Account and payment data is encrypted in transit using industry-standard TLS protocols, the same baseline technology used by UK banks for online transactions. Stored documents, such as ID scans, sit in restricted-access systems that only designated verification and compliance staff can open. Passwords are never stored in plain text. Live chat transcripts are retained for a limited period to resolve support queries and are then archived or deleted according to our internal retention schedule.

Sharing with third parties

We share data only where it is necessary to run the casino: payment processors need transaction details to move funds, identity verification providers need document scans to confirm you are who you say you are, and game providers such as Pragmatic Play, Evolution Gaming and NetEnt receive gameplay data strictly needed to run the games you play, such as session tokens and bet amounts. We do not sell personal data to advertisers or data brokers.

Your rights over your data

You can ask us, through live chat or support email, to tell you what personal data we hold, correct inaccurate details on your account, or close your account and request deletion of data we are not legally required to retain. Transaction and verification records tied to anti-money-laundering obligations are typically kept for a set period even after account closure, which we will explain if it applies to your request. If you want a copy of your data or have concerns about how it has been handled, our support team is the first point of contact, available 24/7 via live chat.

Cookies and your browser

BetMica uses cookies to keep you logged in securely, remember display preferences and understand which parts of the site are used most. You can disable non-essential cookies through your browser settings, though doing so may affect how smoothly the site runs.

The registered company name responsible for data handling at BetMica is published in the site footer. If you need this for a formal data request or complaint, confirm the exact entity name there before writing to us.

For more on how deposits and withdrawals work, see our Payments page. If you're setting up your account for the first time, Terms covers the conditions you agree to, and Responsible Gaming explains the tools available if you want more control over your play. Ready to get started? Register here.